I deliver technical in-person and virtual training to end users on tools such as learning management systems, Microsoft Office, Zoom, Google Workspace, video management platforms, and other supported technologies. I also create and deploy training materials and videos for use in training sessions and on websites.
Key Points & Accomplishments
- Develop and deploy training materials on supported tools including PowerPoint presentations and training videos
- Deliver in-person and virtual sessions
- Craft training announcements for registration
- Assess effectiveness of training via surveys where needed to adjust and enhance training offers
- Employ PowToon to create educational videos for new tools such as ServiceNow or to educate on topics such as digital learning